In his landmark book, Good to Great, Jim Collins conducted a 20-year research study on what made the difference between a good company and a great one. He found that identifying the competencies and personality factors necessary for the successful completion of any job is the first step in ensuring you get the right person for the job. However, not every company can start from scratch. By using many principals from his book, we at Ruhmann Associates work with companies to assess what areas can be improved from where they are now and ways to move forward. We also provide the tools necessary to help you hire the right person from the start.
If you’ve ever found yourself at work, quietly fuming, asking, ‘Why is this happening to me?’ then you might be falling victim to, well, victim thinking. What about laments such as, ‘When will they train me?’ or, ‘When will that department ever get its’ job right?’ Questions like these are key stumbling blocks when it comes to achieving personal accountability.
Subscribe to Leadership Tips. |
QBQ has helped me set the framework for my staff prior to tackling a problem or discussing issues. Rather than approaching an issue as a victim they now can address it feeling empowered and assuming some ownership. Recently, at a Patient Care Associate retreat, we were planning to do a segment on “What frustrates you or what gets in the way of you doing a good job”. The session before this one happened to be a small segment on QBQ. It was amazing how the change in mindset helped us face the challenging issues. It was a real enlightening moment for my staff. Thanks Joy for a great session!
Cathy Stevens
Director, Prenatal Intensive Care Unit
Yale New Haven Health System
“We have used the Sales and Values assessments available from Ruhmann Associates to develop our sales staff for almost two years now. The depth of information and completeness of the reports have enabled us to create a highly effective sales coaching system. The Internet capability provides us with real time information. I will not hire a salesperson without having them first take these assessments.”
Bill Black, President
Black Cadillac
Greensboro, North Carolina